Quota attainment is the most important number in RevOps, but most teams only look at the average. Averages lie. A team with 95% average attainment could have half its reps crushing it and the other half drowning. The distribution is where the real story lives.
Step 1: Build the Attainment Distribution¶
Pull every rep’s attainment percentage for the period and plot a histogram. Group reps into buckets:
| Attainment Bucket | Rep Count | % of Team | Signal |
|---|---|---|---|
| Below 50% | 3 | 10% | Potential PIP or territory issue |
| 50-79% | 6 | 20% | Coaching opportunity or quota misalignment |
| 80-99% | 9 | 30% | Near-target, likely solvable with support |
| 100-119% | 8 | 27% | Healthy performance band |
| 120%+ | 4 | 13% | Potential sandbagging or under-quota |
A healthy team looks like a bell curve centered around 95-105%. If yours is bimodal (peaks at 60% and 130%), you have a territory or segmentation problem, not a coaching problem.
Step 2: Separate Systemic vs. Individual Issues¶
Systemic indicators - the problem is your plan, not your people:
- Median attainment is below 80%
- More than 40% of reps miss quota
- New territories or segments underperform uniformly
- Attainment dropped sharply from the prior period with the same team
Individual indicators - the problem is specific reps:
- Low attainment concentrated in 2-3 reps while the rest of the team is on track
- The same reps underperform across multiple periods
- Pipeline activity metrics (calls, meetings, proposals) are significantly below peers
If 70% of your team is missing quota, you do not have a hiring problem. You have a planning problem. Fix the system before you fix the people.
Step 3: Cohort the Data¶
Slice attainment by every dimension available:
- Tenure: Are reps with less than 12 months underperforming? Your ramp schedule may be wrong.
- Segment: Is the mid-market team at 65% while enterprise is at 110%? Your segment quotas are misaligned.
- Territory: Map attainment to territory scores. Low-scoring territories with low attainment confirms a design issue.
- Manager: Consistent underperformance under one manager signals a coaching gap.
Step 4: Feed Insights Back Into Next Cycle¶
This is where most teams stop short. Attainment analysis is not a report - it is an input to your next quota cycle. Concrete actions:
- Adjust segment-level targets if one segment consistently over- or under-attains by more than 15%
- Recalibrate ramp schedules using actual attainment curves from recent cohorts
- Redesign territories where attainment variance exceeds 30% between comparable territories
- Set realistic buffers - if historical attainment is 88%, plan for that, not for 100%
Key Takeaways¶
- Plot the full attainment distribution - averages mask critical problems
- Systemic misses (most reps below target) require plan changes, not more coaching
- Cohort attainment by tenure, segment, territory, and manager to isolate root causes
- Use attainment analysis as a direct input to next cycle’s quota-setting process