Territory planning is one of the most consequential exercises in RevOps, yet most teams still do it in sprawling spreadsheets passed between sales leadership and ops over weeks of back-and-forth. The result is territories that look balanced on paper but crumble in practice - uneven quota attainment, account conflicts, and coverage gaps that leak pipeline. Dedicated territory planning tools solve this, but the transition requires careful timing.
Signs You Have Outgrown Spreadsheets¶
Spreadsheet-based territory planning is fine for small teams. But as complexity grows, the limitations become costly:
- Manual data pulls - You spend hours exporting CRM data, enrichment data, and historical bookings into a master spreadsheet
- Version control chaos - Multiple stakeholders edit different copies, and reconciling changes takes days
- No scenario modeling - Testing a “what if we split the Northeast into two territories” scenario requires rebuilding the spreadsheet
- Stale data - By the time territories are finalized, the underlying data is weeks old
- Rep conflict resolution - Disputes about account ownership are adjudicated in email threads with no audit trail
Benchmark: If your territory planning cycle takes more than two weeks from start to final assignment, tooling will cut that time by 50-70%.
What Dedicated Tools Provide¶
Territory planning software addresses each of these pain points:
| Capability | Spreadsheet | Dedicated Tool |
|---|---|---|
| Data integration | Manual exports/imports | Live CRM + enrichment sync |
| Scenario modeling | Rebuild from scratch | Drag-and-drop, side-by-side comparison |
| Balance scoring | Manual formulas | Automated scoring on revenue, accounts, whitespace |
| Collaboration | Email + file sharing | In-app comments, approval workflows |
| Assignment publishing | Manual CRM updates | One-click push to CRM |
| Audit trail | Hoping someone tracked changes | Full version history |
Tool Comparison¶
Here are the leading dedicated territory planning tools and how they compare:
Salesforce Maps (formerly MapAnything)¶
- Best for: Salesforce-native organizations that want geographic visualization
- Native Salesforce integration with no middleware required
- Map-based territory design with drive-time and geographic balancing
- Pricing: From $75/user/month on top of Salesforce licenses
- Limitation: Tightly coupled to Salesforce; not viable for HubSpot teams
Fullcast¶
- Best for: RevOps teams that want territory planning, quota setting, and capacity planning in one platform
- Scenario modeling with side-by-side territory comparisons
- Integrates capacity planning so headcount changes flow into territory adjustments
- Pricing: Custom; typically $20,000-50,000/year for mid-market teams
- Strength: Treats territory planning as a continuous process, not a one-time event
Gradient Works¶
- Best for: Teams moving toward dynamic book management instead of static territories
- Shifts from fixed territories to dynamic account distribution based on rep capacity and account signals
- Accounts flow to reps based on scoring rules rather than geographic or named-account boundaries
- Pricing: Custom; mid-market pricing starts around $15,000/year
- Strength: Ideal for PLG and hybrid sales motions where static territories create bottlenecks
Pigment / Anaplan¶
- Best for: Enterprise teams that need territory planning embedded within broader financial planning
- Full planning platform that covers territories, quotas, headcount, and financial modeling
- Powerful but heavy - implementation requires a dedicated admin or consultant
- Pricing: Enterprise contracts typically exceed $50,000/year
Implementation Tips¶
- Start with data cleanup. Territory tools are only as good as the account data they ingest. Clean industry codes, employee counts, and revenue fields in your CRM before importing.
- Define balance criteria upfront. Decide what “balanced” means - equal revenue potential, equal account count, equal whitespace, or a weighted combination.
- Run the first cycle in parallel. Build territories in the new tool while maintaining your spreadsheet as a backup. Compare outputs to build confidence.
- Establish a change process. Territories will need mid-cycle adjustments for rep departures, new hires, and account reassignments. Define who can request changes, who approves them, and how they are published.
Key Takeaways¶
- Graduate from spreadsheets once your team exceeds 30 reps or territory planning cycles take more than two weeks
- Choose tools based on your CRM, planning philosophy (static vs. dynamic), and whether you need integrated capacity planning
- Clean your account data before implementing any territory tool - bad data in means bad territories out